Site: servicenode.work and the Service Node platform as a whole.
We / Us: Developers and operators of servicenode.work And the Service Node platform.
You / Your: Any individual who is a user of servicenode.work or the Service Node platform within your Service Node company or Service Node account.
Your Company: The entity created within the site’s systems to contain and organize your customer, job, inventory, accounting, in addition to vehicle and employee information.
Intended Purpose: The creation and organization of customers, jobs, purchase orders, inventory, vehicle information, employee data and locations, as well as financial transactions associated with your company for the purpose of monitoring income and expenses.
By agreeing to use servicenode.work and the Service Node platform you agree to NOT use the site for any purpose other that the site’s intended purpose.
You also agree NOT TO attempt to tamper with or attempt to gain access to the site’s code or any information or data that is not related to your company profile.
You WILL NOT attempt to recreate or reverse engineer any of the systems created or implemented within this site for the purpose of creating a new system that would compete with this site’s intended purpose.
You also WILL NOT attempt to recreate or reverse engineer any of the systems created or implemented within this site for the purpose of enhancing an existing competing system or platform with similar functions to this site’s intended purpose.
Any breach of these terms and conditions of use will result in immediate deletion of your Service Node account and all data associated with your account. No refunds or compensation will be granted to the user if the user is found to be in breach of these terms and conditions of use.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, form, or other direct contact from you. We will not sell or rent this information to anyone ever!
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
We also use non sensitive data collected on this site to extrapolate data that may be helpful (eg. Model numbers, problems, part numbers that where installed.) In order to provide suggestions that may assist in first trip completed calls as well as common problems related to a given system or truck stock suggestions. You may choose not to share this information with this site’s community, however, you will not have access to the features or features like them developed in the future.
Additionally, we use an outside a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
You may opt out of any future voluntary contacts from us at any time. However, by agreeing to this policy you grant us permission to send certain required correspondence in order to maintain your Service Node account eg. payment processing notifications and payment reminders. You can do the following at any time by contacting us via the email address given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
We will grant any requests for data privacy and give email confirmation of the action within 30 business days of your email request.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to proccesing services in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the web page. Credit card information IS NOT stored by this website at any time.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information related to the task they have been assigned. The computers/servers in which we store personally identifiable information are kept in a secure environment.
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the services on our site in which you have expressed interest.
We request information from you on our subscriptions form. To subscribe to this site, you must provide contact information (like name and email address) financial information (like credit card number, expiration date) is collected and stored through ChargeBee.com. No financial information is collected or stored by us. However, If we have trouble processing an order, we will use your contact information to contact you. You may choose to cancel your subscription to this site at any time. If your subscription is canceled your account will remain active through the paid billing cycle. At the end of the billing cycle your account will be terminated, however, we will retain the data collected while your account was active unless requested to do otherwise via email.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once in a given period of time, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
This website contains links to other sites to enhance your experience. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.